This program is part of a global initiative to help those with non-visible disabilities discreetly signal that they may need additional time or support while traveling.
In an effort to create a more inclusive, accessible, and welcoming airport experience for all, CLE now offers free Sunflower identifiers in the form of lanyards, bracelets, and pins, with our teams trained to recognize them and respond with care.
Flying can be exciting – but it can also be stressful. That is why Hopkins Hounds Therapy Dogs are here to make your journey a little brighter. Our specially trained gentle pups and their dedicated volunteer handlers roam through the airport to offer our guests a friendly face, a wagging tail, a wet nose and a calming moment! Hopkins Hounds brings warmth, comfort and calm directly to our guests to enhance their overall passenger experience.
As leaders of the nation’s first city-owned and operated airport, the Executive Management Team at CLE is proud to work together to guide Ohio’s busiest air travel hub toward an even brighter future for our region.
Featuring the latest news and developments associated with the City of Cleveland Department of Port Control (DPC), The Hopkins Approach is a free monthly e-newsletter covering both Cleveland Hopkins International Airport (CLE) and Burke Lakefront Airport (BKL).
Under the management of FRAPORT Cleveland, the concessions at CLE have a mix of local, regional and national brands. Add a diverse art program, airport lounge options and quiet spaces to plug in and relax into the mix, and CLE offers passengers a first-class airport experience.
To reach us to discuss current opportunities or new ideas for the program please email Tina LaForte at t_laforte@fraport-usa.com.