Changes Coming to Ease International Travel at Hopkins

April 26, 2018

Press Releases

Cleveland Hopkins International Airport (CLE) is changing the process for international travelers arriving in Cleveland.

The previous process, which has been a sore spot for some passengers, included waiting for all passengers to finish being checked by Customs and Border Protection (CBP) before getting on a shuttle that drops them off at the baggage claim level.

Now, passengers will be free to leave the customs area as soon as they are finished with CBP, however they will be subject to reverse screening by the Transportation Security Administration (TSA) before entering Concourse A at CLE.

The first day for the new process will be April 30, 2018 with United’s flight from Cancun, Mexico.

With the addition of new transatlantic service in May 2018 this new process will allow for more efficient processing through customs.

It is important for passengers to know that they will be screened by TSA similar to when they arrive at an airport. That means passengers who may have purchased duty-free beverages will need to put those items into their checked luggage before leaving the customs area as they will not be allowed to take liquids over 3 ounces into the terminal.

These changes will apply to all international arrivals which currently include scheduled flights from Cancun, Mexico on Frontier and United, charters from Montego Bay,

Jamaica and Punta Cana, Dominican Republic as well as new service from Reykjavik, Iceland on WOW air and Icelandair that begin in May 2018.


About the City of Cleveland

The City of Cleveland is committed to improving the quality of life for its residents by strengthening neighborhoods, delivering superior services, embracing diversity and making Cleveland a desirable, safe city in which to live, work, play, and do business. For more information on the City of Cleveland, visit online at, Twitter at @cityofcleveland or Facebook at

- 30 -