General information

Is there something you'd like us to know about your experience at Cleveland Hopkins International Airport? Do you have a compliment for someone at Cleveland Hopkins International Airport? Is there something we can improve upon related to your experience with us? Please email us at

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Flight and/or passenger information

Please contact your airline.

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TSA & Security

For questions about what you can bring on your trip visit the TSA Website or call the TSA Contact Center at 866-289-9673.



Lost & Found

For items lost on an aircraft, please contact your airline.

For all other items, Lost & Found hours are Mon-Fri 4:30AM–9PM on the central information desk located on the ticketing level. Please call 216.265.0777. Items collected will only be held for 30 days from when they are found. Anyone looking to recover an item outside of normal business hours can do so by clicking on the Contact Us Here link and completing the form and submitting it. Someone will following up the next day during normal business office hours M-F 8AM - 4:30PM 

Contact Us Here 



Ground Transportation & Parking

Have questions or an inquiry regarding ground transportation or parking? 

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Business Inquiries

Interested in doing business with CLE?

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Noise Complaints

To record aircraft noise complaints, please submit the form below:

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Aircraft Landing Fees, Billing & Operations

For Aircraft Landing Fees and Operations Billing Questions/Concerns/Payments please call 216.265.6039



Click here for information about careers with the Cleveland Airport System.

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Airport Tour Information

RSVPs for Airport Tours are only being accepted for September through October 31st.  April through August is currently full.

Airport tours are available at no charge to schools and aviation specific groups. Our tours provide a close-up look at Cleveland Hopkins International Airport and how it operates. We can customize a tour to fit the interest of different groups and grade levels.

Click here to request a tour or to find out more information about the different types of tours we offer.



Public Demonstrations

For anyone wishing to hold a public demonstration or picket, please reach out to the Commission’s Office with a signed letter on official letterhead detailing your request including dates and times. If you are distributing any material or planning on holding signs, please include a copy or picture in your submission.

Please submit requests to



General Inquiries

For General Inquires please call 216-265-6000