Media Guide
As Ohio’s premier aviation gateway, Cleveland Hopkins International Airport (CLE) generates considerable media attention. The following provides general guidance for the media.
All media requests should be coordinated through the Airport’s Media Relations Office:
Pat Smith
Media Relations Manager
216-265-6164
216-857-2763
Todd F. Payne
Chief, Marketing & Air Service Development
216-265-6790
OVERVIEW
Cleveland Hopkins International Airport (CLE) and Cleveland Burke Lakefront Airport (BKL) personnel will provide members of the media with all possible cooperation at both facilities. During emergency operations, news media coverage will be accommodated as public safety permits.
When coming to the airport for non-emergency purposes, please contact the Media Relations Office (1.216.265.6164) between 8:00 a.m. and 5:00 p.m. (EST). After 5:00 p.m., please call 1.216.857.2763, or Airport Operations at 1.216.265.6090. When media coverage involves a specific airline, please contact that airline directly.
All media vehicles must be marked and parked in the live hook-up area or in CLE short-term parking. Any unattended vehicles parked on the roadways will be ticketed and towed at the owner’s expense in accordance with airport security policies.
Representatives of the media are required to display affiliate identification at all times.
ROUTINE MEDIA ACCESS AND PROCEDURES
CLE welcomes media coverage and therefore provides as much media access to the airport as is possible within the parameters of the airport’s security restrictions, which are mandated by the Federal Aviation Administration (FAA) and the Department of Homeland Security (DHS).
Under normal security conditions, there is access to all public areas of the airport. Public areas include portions of the terminal, baggage claim and parking garages open to the public. It is recommended, as a courtesy, that media representatives contact the Media Relations Manager prior to coming to the airport.
Please note that media must observe restricted filming around checkpoint areas as determined by the Transportation Security Administration (TSA). Further, each airline has its own policy concerning media coverage; it is recommended that media contact the corporate office of that airline or agency to obtain media information.
Live News Reports
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Live news reports are permitted at CLE, but should be limited to the mult box areas located directly across from the Southwest and United Airlines ticket counters on the ticketing level of the main terminal. Additionally, one mult box is located on the baggage claim level, across from carousels 4 and 6. Broadcast vans and all other news vehicles should be parked in the designated live hook-up area. Proper media identification should be displayed on vehicles at all times. Any other parking locations will be considered only upon prior approval, which can be requested through the Airport’s Media Relations Office.
Access to Airfield/Ramp Areas
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In consideration of the extremely busy nature of airport operations and the understandable emphasis on airline safety and security, access to restricted areas of the airport and airfield including all ramp areas, is provided only under limited circumstances.
SPECIAL MODIFICATIONS DURING HEIGHTENED SECURITY CONDITIONS
When enhanced security procedures are mandated by either the FAA or TSA, there may be certain additional restrictions on media access. Those restrictions will remain in effect until modified by the issuing agency.