The Cleveland Airport System constantly strives to be the best performing organization in the industry. This can't be done without stakeholder feedback. Please take a moment to click on the Stakeholder Survey 2013 and share your comments of the Cleveland Airport System.
Over the past four years, your commitment to Cleveland Hopkins International Airport (CLE) and this Stakeholder Survey process has been a valuable piece of the puzzle as we continue to improve the airport and the airport experience for our travelers.
The annual stakeholder survey results are divided into two groups, the areas where Cleveland Hopkins International Airport (CLE) has direct control (i.e., directional signage) and those areas where it does not have direct control (i.e., TSA security). Employees of the Cleveland Airport System are consistently striving to make it the best performing organization in the industry. With the many changes currently happening at CLE, coupled with recommendations from stakeholders and the hard work of employees, CLE is determined to continue to improve and exceed expectations.